"The 'right time' to move to XML authoring is highly variable, depending on need and situation. The general wisdom is that XML is best for large organizations with high volumes of information to manage and strong potential for reuse. However, I am using DITA in a small startup situation with a small quantity of information. It's a new product (developed from scratch - thus no legacy content to migrate) and we have-despite the low volume—high reuse potential. This, combined with the product's projected evolution, makes DITA a good choice."
Technical Documentation Implementation Consultant
"Top of mind subjects for technical documentation managers today include content reuse, multilingual, multichannel publishing, and rapid publishing. There's a clear need to produce high-quality content faster and deliver it across multiple devices. XML authoring is integral to achieving these goals, and DITA XML aids the process even further with standardized processing and content schemes. With changing industry requirements and end-user demands, this is the right time to move to XML. Fortunately, Adobe FrameMaker can help ease the transition to structured authoring by giving authors powerful publishing tools in an easy-to-use interface."
"Something that is often overlooked is that XML enables the automation of certain processes. If the XML is lean and efficient, it's possible to imagine parsing XML on the fly, passing it through an automation script, and delivering dynamically customized content to any device, anywhere, tailored to each user. The opportunities for this are only beginning to be developed."